Free Materials Provided to Tire and Auto Service Providers
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For decades, RMA has published tire repair standards that are recognized by the industry and courts. The tire manufacturer group is asking automotive repair businesses to help promote proper tire care to their customers under the banner of “Repaired Right Here™.”
“We’re providing tire dealers, auto dealers, auto repair facilities and others with free tools to allow those businesses to address punctured tires with industry-approved tire repair standards,” said Charles Cannon, RMA president and CEO. “For those who train their people to repair tires properly and follow RMA’s repair procedures, we invite them to promote themselves and their business by telling their customers that tires are ‘Repaired Right Here™.’
The materials include RMA’s puncture repair wall chart with detailed procedures to teach and remind repair technicians to properly inspect, assess and, if conditions warrant, repair tires according to longstanding industry standards.
Also included are a one-page summary of RMA’s puncture repair procedures suitable for explaining to customers who ask about tire repair policies and a Repaired Right Here™ decal to display in a retail location once RMA’s tire repair procedures are implemented.
The materials were part of a large-scale RMA mailing to more than 220,000 automotive service providers, tire dealers, auto dealers and others. The mailing included four important tire repair and service wall charts plus a comprehensive CD with many additional tire service publications. The materials are important reference materials for any business that sells or services tires.
“Consumers should understand that there’s a right way and a wrong way to repair tires,” said Charles Cannon, RMA president and CEO. “Improper tire repairs are a safety risk and should be avoided. We hope that these materials will not only serve as important reminders and training tools for tire and auto repair technicians but also will be used to help educate consumers about proper tire repair.”
Among the criteria to perform a proper repair are:
- Repairs are limited to the tread area only;
- Puncture injury cannot be greater than ¼-inch (6mm) in diameter;
- Repairs must be performed by removing the tire from the rim/wheel assembly to perform a complete inspection to assess all damage that may be present ;
- Repairs cannot overlap;
- A rubber stem, or plug, must be applied to fill the puncture injury and a patch must be applied to seal the inner liner. A common repair unit is a one-piece unit with a stem and patch portion. A plug by itself or a patch by itself is an unacceptable repair.
The complete guidelines for proper tire repair can be accessed on RMA’s Puncture Repair Procedures for Passenger and Light Truck Tires wall chart. The chart is available for purchase at www.rma.org. A free, downloadable, PowerPoint version of the wall chart also is available from RMA’s web site.
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The Rubber Manufacturers Association is the national trade association for tire manufacturers that make tires in the U.S.